Privacy Policy

Find all information regarding our Privacy Policy.

Payman is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Compliance with Privacy Laws

We comply with the relevant privacy laws and regulations of the United States. This policy describes how we collect, use, disclose, store, secure, and dispose of your Personal Information.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and financial information.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorized third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Collection and Use of Financial Information

We collect and store financial information such as payment details and transaction history to facilitate payments between AI agents and human workers. This information is securely processed and stored, and we take measures to ensure its protection against unauthorized access and disclosure. Financial information is used solely for the purpose of providing our services and facilitating transactions on the Payman platform.

User Roles and Onboarding

During the onboarding process, we collect personal information to determine and assign user roles (developers or workers). This information helps us tailor the Payman platform to your needs and provide appropriate services. Your role information is securely stored and can be updated through your account settings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Payman platform, understand user behavior, and improve our services. Cookies help us remember your preferences, track your activities, and gather data for analytics. You can manage your cookie preferences through your browser settings.

Know Your Customer (KYC)

To comply with legal requirements and to enable payouts, we collect Know Your Customer (KYC) information from users in necessary countries, including the United States. This information includes identification documents and other relevant data to verify your identity and ensure secure transactions.

Sensitive Information

Sensitive information is defined to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorized by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorized by law.

Data Sharing and Third-Party Services

We may share your personal information with third-party services that are essential for providing our platform's functionalities, such as payment processors, identity verification services, and task verification agents. These third parties are bound by confidentiality agreements and are required to use your information solely for the purposes we specify.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Payman will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up-to-date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: [email protected]

Disclosures

Payman's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.